Changes to GP appointments – Termination of Online Consult system
The Online Consult system will be terminated as of the 27th May 2022 at 17.30pm this is due to the contract coming to an end.
As of Monday 30th May you will be required to call the surgery on 01333 426913 from 8.30 am to book appointments. We operate an emergency services between 8-8.30 and 17.30-18.00.
We will require a brief reason for appointments due to us having access to a wider team including Mental Health Triage nurse and First Contact Physiotherapy Practitioner etc. All respiratory symptoms will continue to be triaged before appointments given.
Appointments will NOT be given out at the front desk and you will not be allowed to queue at the front of the surgery. You should only enter the building if you have an appointment booked.
Please call before 10am for urgent on the day appointments and house visit requests. Phone lines open at 8.30am.
Nursing and Phlebotomy appointments should be booked as normal – we do not offer on the day appointment for these so please booked these in advance.
*Coronavirus Covid-19 - IF YOU HAVE ANY COVID-19 SYMPTOMS PLEASE STAY AT HOME.
Changes to Partnership + Premises
Drs Mather, Miller and Parish have been working for the last 5 years short of 2 full-time GP partners at Methilhaven Surgery. Since they have been unable to recruit any new GP's to the practice they have decided to hand the practice back to NHS Fife. the 3 doctors will continue to work for the NHS as GP's but not in this area.
The doctors had hoped that the practice might continue to be run from the current premises at Methilhaven Road however NHS Fife have decided to relocate to the Randolph Wemyss Memorial Hospital
We ask that patients treat the staff and doctors with courtesy and respect. Please bear in mind that reception staff have a very difficult job to do, juggling with limited resources and without detailed medical knowledge. They really are trying to do their best for you.
This practice supports the NHS FIFE Zero Tolerance Policy:
The NHS operate a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients and other persons. Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person’s safety. In this situation we will notify the patient in writing of their removal from the list and record in the patient’s medical records the fact of the removal and the circumstances leading to it.
(Site updated 16/06/2022)